Product Flow Specialist - 746818BR

  • Best Buy
  • Cranberry Township, PA, USA
  • Nov 18, 2019
Part time Sales

Job Description

The Product Flow Specialists receive and ship product to/from store, stock product and assist customers with product carry-outs and dotcom picks. They support overall store goals by performing tasks that ensure product integrity and customer fulfillment. They also play an active role in monitoring & accurately recording inventory and supporting store shrink or asset protection plans.

Key Responsibilities

    1. Receiving, Shipping and Down stocking
          + Receives and documents physical product from trucks (Best Buy Supply Chain and External Carrier) following processes outlined in Standard Operating Procedures (SOP).
          + Prepares and documents physical product shipments from the store to specific destinations below as outlined in SOP;
               o Customer's Home (Ship from Store (SFS) and Home Delivery)
               o Regional Distribution Center (RDC)
               o District Distribution Center (DDC)
               o Product Return Center (PRC)
               o Recycler
          + Operates equipment according to company safety standards to assist in moving product.
          + Completes daily replenishment (down stocking and farming) to ensure product is fully stocked on the sales floor.
          + Executes process outlined in SOP when product variances are identified.
          + Ensures products are properly secured to reduce store shrink.
          + Provides back up to the Planogram Specialist and Inventory Specialist (SWAT) as necessary.
    2. Product Carry-Out
          + Monitors on-line notification of dotcom orders (picks) and brings product to customer service desk or ships directly from store based on SOP.
          + Safely loads merchandise into customers vehicles as requested.
    3. Daily Tasks
          + Completes daily tasks as assign by store leadership or department supervisor.
          + Powers up store displays daily when opening the store and turns them off when closing.
          + Performs clean and bright duties as outlined in SOP.

Basic Qualifications:

     * Ability to work successfully as part of a team
     * Ability to work a flexible schedule inclusive of holidays, nights and weekends
     * Ability to lift or maneuver 50-100 pounds, with or without accommodations

Preferred Qualifications:

     * 1 year of experience in customer service or related fields
     * Prior experience in retail


0-2 Years