2 Technician Management jobs

About the Job This is an excellent opportunity for a low voltage -- System Integrator Technician/Installer with experience in testing, programming, running wire, with strong IT skills. Since 1983 D E A Security Systems Co., Inc., operating in the SF Bay Area as an independently owned security alarm company, is currently recruiting for Technicians and installer positions in our Belmont California Office. We provide the highest quality of system integration design and installation, coupled with 24/hour monitoring, wireless networks and unmatched customer service. Qualified Experience a must.  We specialize in all forms of enterprise level high end residential, commercial and industrial electronic security technologies and integration including Alarm and Entry Systems, Network Video Surveillance, Card Access as well as Structured Cabling Infrastructure. We provide state of the art security solutions from design to integration with our experienced and certified staff cross trained in the field of Information Technology for modern networked security integration needs. Summary:  Works to supporting company goals in day-to-day operations as a field representative.  Duties may include installation, testing, maintenance, programming and troubleshooting of CCTV, Access Control, Intrusion Alarm Detection Systems, network infrastructure, and various camera systems.   D E A Security Systems Co., Inc. Provides the Following Enterprise Level of Services: Alarm Systems and Monitoring Access Control Systems and Design Video Surveillance Systems and Remote Monitoring Voice and Data Structured Cabling Design and Installation Commercial Fire Alarm – Installation & Service Audio Visual Systems Professional Design and Consultation Service and Maintenance Plans -- On New and Existing Equipment UL Central Station Monitoring Services   Job Duties and Functions: Serves existing D E A accounts by analyzing work orders, understanding how to trouble-shoot the problem(s), investigating additional complaints and resolving problems. Serves new accounts by analyzing job specifications and customer requests, providing additional security recommendations, installing the system correctly, leaving the home or business clean and completing the job on the first trip. Maintains rapport with customers by examining complaints, identifying solutions, suggesting increased security measures and possibly recommending system improvements. Keeps adequate stock of materials on truck. Documents service and installation actions by completing forms, reports, logs, and records either by paper or electronically. Maintains customer confidence by keeping all company information and policies confidential. Maintains company efficiency by following company procedures. Accomplishes operational and organizational missions by completing related tasks as needed. Install, repair, test, maintain and troubleshooting of Security projects as assigned; Provide field customer service and represent D E A Security Systems Co., Inc. in a professional manner; Must be able to train customers on the usage of all applicable products used in installation and/or upgrades; Ensure compliance with all State and Federal regulations as applicable to service, installation, maintenance of systems and OSHA safety standards; Understand all phases of construction; Read and comprehend blueprints, project instructions and company forms; Must be able to install conduit, coring, or trenching as necessary; Installing/Pulling cable and wire Mounting panels, field devices, computers, power supplies Programming, set-up, testing systems Testing and inspections Must be available to travel as necessary; Must maintain confidentiality at all times Excellent customer service skills required. Excellent communication/interpersonal skills required. Basic knowledge electronic theory, and electrical wiring. Demonstrated ability to program, install, troubleshoot, and explain residential and commercial security systems required. Basic knowledge of NEC and building codes and standards. All other duties as assigned within your qualifications; Competency: To perform the job successfully, an individual should demonstrate the following competencies: Organizational Support -- follows policies and procedures; completes administrative tasks correctly and on time; supports organization's goals and values;  Dependability -- follows instructions, responds to management direction; takes responsibility for own actions' keeps commitments; commits to long hours of work when necessary to reach goals; completes tasks on time or notifies appropriate person with an alternate plan. Meets productivity standards; completes work in a timely manner; strives to increase productivity; works quickly. Oral & Written Communication -- speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates in meetings. Writes clearly and informatively and able to read and interpret written information. Professionalism -- approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments.  Qualifications: To perform the job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill and/or ability required.   Education/Experience Preferred AA degree or electrical technical training and 3-5 years of hands on experience in the security industry with CCTV, Access Control and Intrusion Detection Systems.  Preferred excellent knowledge in network and systems integration.  Preferred familiarity with Lenel, S2, EXACQ, GE, ELK, DSC Systems as well as other major enterprise level IP and HD camera systems.  Computer Skills Proficient IT skills preferred, including but not limited to Excel, Word, Outlook and Adobe. Other Requirements Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  While performing the duties of this job, the employee is regularly required to actively listen and communicate with supervisors, peers and customers.  While performing the duties of the job, the employee is regularly required to sit and talk or hear, use hands to finger, handle or feel.  The employee is frequently required to walk.  The employee is occasionally required to stand and reach with hands and arms.  The employee must be able to safely move and lift materials and equipment weighing up to 25 lbs. on a routine basis, and on limited occasions up to 50 pounds without assistance.  Specific vision abilities required by this job include close vision and color vision, distant vision, and peripheral vision.  The employee must be capable of frequently bending, kneeling, crawling and stooping while working. The employee will consistently be required to work from high places such as roofs, ceilings, ladders, as well as from crawl spaces and other limited spaces within and outside of residences and commercial businesses. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.   CERTIFICATES, LICENSES, REGISTRATIONS: ACE card and Fire Life Safety certificate required; Electrician License.  Other trade licenses, registrations as required.  OSHA 10 Certification a plus.  Clean driving record with no criminal history Ability to pass a pre-employment drug screen, pass a background check and successfully apply for or possess an Alarm Company Employee (ACE) registration card issued through California Bureau of Security and Investigative Services.   D E A Security Systems Co., Inc. Offers: Excellent Employee Benefits include healthcare; dental, life, vision; and company matching 401(k). Competitive Salary Promotional Opportunities Training If you are looking for a new career opportunity, an independent work environment, and excellent salary/benefits, this is the job for YOU!